OmniMerchant FAQ

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We integrate with a variety of trusted payment processors, including:

  • NMI (National Merchants Inc.): A leading provider of payment processing solutions for businesses of all sizes, NMI offers a comprehensive suite of features, including credit card processing, ACH payments, tokenization, and fraud prevention tools.
  • FluidPay: Specializing in secure and reliable payment processing for high-risk and subscription-based businesses, FluidPay removes the hurdles often associated with unconventional business models. Their focus on customer service and risk mitigation ensures your transactions flow smoothly.
  • PayTrace: Another established player in the payments industry, PayTrace offers competitive rates, advanced fraud protection, and seamless integration with various shopping carts and online platforms. Their robust reporting and analytics tools provide valuable insights into your sales and customer behavior.

Yes, absolutely! OmniMerchant understands the importance of seamless integration with your existing business tools, which is why we offer both current integrations and future plans:

Current Integrations:

  • QuickBooks Desktop (QBD): Enjoy a smooth connection between your OmniMerchant account and your QBD software, allowing for effortless data transfer and streamlined accounting processes. This integration helps you:
    • Synchronize sales transactions: Eliminate manual data entry by automatically transferring your sales data from OmniMerchant to QBD.
    • Save time and minimize errors: Streamline your workflow by automating data exchange, reducing the risk of human error.
    • Gain valuable insights: Leverage the combined power of both platforms to gain a deeper understanding of your financial performance.

Future Integrations:

  • QuickBooks Online (QBO): We are committed to broadening our integration capabilities and are actively working on connecting OmniMerchant with QBO. This will provide even greater flexibility for businesses using the cloud-based version of QuickBooks.
  • Sage: Recognizing the popularity of Sage accounting software, we have it on our roadmap for future integration. This will allow us to cater to the needs of businesses using Sage solutions.
  • Others: We are constantly exploring and evaluating additional integrations with other popular accounting software options. This commitment ensures we continuously adapt to meet the evolving needs of our users.
  • Sales Reports: Gain a detailed breakdown of your sales performance, including:

    • Total sales, revenue, and net profit over specific periods.
    • Sales trends and insights into your busiest days and times.
    • Performance by product or service category.
    • Sales data segmented by customer, location, or payment method.
  • Transaction Reports: Analyze individual transactions and identify patterns, including:

    • Details of each transaction, such as amount, date, customer information, and itemized purchases.
    • Identification of any refunds or chargebacks to understand their impact.
    • Ability to filter and search transactions based on various criteria.
  • Customer Reports: Understand your customer base and their behavior through reports including:

    • Customer demographics and purchase history.
    • Identification of your most loyal customers and their spending habits.
    • Ability to segment customers based on various factors for targeted marketing campaigns.
  • Inventory Reports: Maintain control over your inventory with reports like:

    • Real-time stock levels for each product or service.
    • Identification of low-stock items and potential stockouts.
    • Analysis of sales data to optimize your inventory management.
  • Payment Processing Reports: Monitor your payment processing activity with reports covering:

    • Transaction fees and processing costs associated with different payment methods.
    • Identification of any declined or failed transactions.
    • Insights into payment processor performance and potential cost-saving opportunities.

Yes, OmniMerchant offers a free trial to allow you to experience its features and capabilities firsthand before committing to a paid plan. This gives you an opportunity to:

  • Test-drive the platform: Explore the user interface, functionality, and integrations to see if it aligns with your business needs.
  • Process sample transactions: Simulate real-world scenarios and gain practical experience with accepting payments through OmniMerchant.
  • Evaluate the benefits: Assess how OmniMerchant can streamline your payment processing, simplify accounting, and enhance your overall business operations.

Yes, we take compliance very seriously. We adhere to the PCI DSS, a rigorous set of standards designed to protect cardholder data. Additionally, we may comply with GDPR and implement AML/KYC procedures depending on your location and data collection practices. Our focus on compliance ensures enhanced security, peace of mind, and reduces the risk of penalties for your business.

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